Ensuring the privacy and security of your personal information is very important to us.

Personal Information

Personal information you provide to us in your account and at checkout is maintained in private files on our secure web server and on our internal systems. Personal information will be used to process payments and communicate with you regarding your order. If you wish to receive additional communications such as newsletters, sales, or events from us, you can register your email separately here.

Fierce Hugs Inc. may disclose specific personal information about you if required by law, governmental request, court order if based on our good faith belief, it is necessary to conform or comply with such law, request or court. You can easily update your account information by logging on to and clicking on my account.

Email List

Customers who sign up for our email list will receive advanced notice of sales, new merchandise, special offers and other news. We respect your privacy rights and will not sell or rent your email address to other companies. To unsubscribe from our email list, send us a message at remove*at*fiercehugs.com and we will remove your name from our email list as soon as possible, though you may receive another email before we are able to do so.

Secure Shopping

Fierce Hugs uses SSL secure server technology to encrypt your personal and order information to ensure the security of your transactions. In order for SSL security to work, you must use an SSL enabled browser.

If you prefer to order by phone, please call us at 571.482.7272 between 9 a.m. and 8 p.m. EST to place your order. Please note that email is not secure and sensitive information should never be sent via email. We will never request personal or sensitive information via email.

Policy Changes

Fierce Hugs may periodically update our policies for new or unanticipated uses not previously disclosed. Any changes made will be posted promptly online. By visiting our website you agree to accept any changes made to this policy. Feel free to contact us with any questions about our Privacy & Security Policy at privacy*at*fiercehugs.com.